IT Support & Maintenance
Responsive support for businesses of all sizes. On-site visits, remote assistance, and ongoing maintenance to keep your systems running smoothly.
Learn more βCarlisle's Trusted Technology Partner
From same-day repairs to full network infrastructure β expert, jargon-free support for Carlisle businesses and home users since 1999.
Serving Cumbria for over 20 years, Β· 10,000+ satisfied clients
What We Do
Whether you're a local business or a home user, we have the expertise to keep your technology working for you.
Responsive support for businesses of all sizes. On-site visits, remote assistance, and ongoing maintenance to keep your systems running smoothly.
Learn more βFast, reliable repairs for laptops and desktops. Hardware faults, screen replacements, SSD upgrades, and full refurbishments carried out in-store.
Learn more βFull network design, installation and support. Wired and wireless setups, VPNs, servers, and secure business connectivity tailored to your needs.
Learn more βThorough malware removal and security hardening. We protect your data and keep your devices clean, fast, and defended against future threats.
Learn more βProfessional CCTV system design and installation for homes and businesses. HD cameras, remote viewing, and recording solutions configured to your premises.
Learn more βCloud migration, backup strategies, and data recovery. Keep your critical information safe, accessible, and protected against loss or ransomware.
Learn more βWho We Are
Founded in Carlisle over two decades ago, we've grown to become one of Cumbria's most trusted independent IT support providers. We work with small businesses, schools, charities, and home users β delivering expert, jargon-free advice and hands-on technical support.
Unlike large national chains, we're local people who know the area and genuinely care about the clients we serve. No call centres, no automated responses β just real help from real experts.
Explore Our Services
Custom PC Builds
From entry-level workhorses to high-end gaming rigs β we build custom PCs tailored precisely to your requirements.
We source premium components, assemble and thoroughly test every machine in-store, and ensure it's set up and ready to perform before it leaves our hands. Every build comes with a full installation, cable management, and your choice of operating system.
Instant Remote Assistance
Can't make it into the shop? We can connect to your computer remotely and fix issues in real time β no technical know-how needed on your part.
Our custom-branded AnyDesk client connects you directly to our support team. Download and run the application, then share your session ID with our technician when you call.
Remote support is only initiated with your explicit permission. A technician will never connect to your computer without your consent. Call us first on 01228 512308 to arrange your session. Full remote support info β